Sr. Director Qualitative Insights B2B Technology

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Material Holdings

Senior Director – Qualitative Insights B2B Technology

About us

We turn customer challenges into growth opportunities. 

Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.

We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.

About the Senior Director – Qualitative Insights role

As a Senior Director, Qualitative Insights, you will have a passion for client management and a desire to lead. As a senior-level leader, you’ll wear many hats—you’ll conduct research, manage projects, and mentor junior employees —while working closely with Fortune 500 clients and in partnership with department leaders. This role will have a particular focus on the B2B Technology Sector.

As a Senior Director – Qualitative Insights, you will

  • Act as a thought partner to our B2B Technology clients, educating them about every step of the process, while developing trust and building lasting relationships. 
  • Guide a team as they execute the project process from study design through analysis and reporting, producing thorough, high-quality deliverables while achieving excellent financial results.  Lead project activities while achieving excellent financial results. 
  • Be available to serve as a team resource for decision making and guidance. Proactively lead problem solving efforts; provide suggestions and take action on areas needing improvement.
  • Manage data collection, processing, tabulation, analysis, and reporting, and use your findings to translate complexity into compelling stories. 
  • Strategize at a high level alongside other Material business leaders. 
  • Influence and advise business decisions and learn and adapt to ground breaking technologies that drive efficiency. 
  • Work with the programming, design, data collection, marketing, and data science teams. With an abundance of internal resources, you’ll have the support you need to focus on your areas of expertise

About you

  • Experience should include marketing research, marketing, sales, or technical support in information technology space.
  • Avid interest in understanding how companies use information technology
  • Experience engaging with senior leaders (both technical and non-technical)
  • High level of experience and competence in business writing (e.g., reports, white papers etc.)
  • You have a bachelor’s degree and 9+ years of professional experience in a related field
  • You’ve conducted market research, and your curiosity and determination to dig in to understand an occurrence or observation and draw out rich insights. And you double-check the details.
  • Possesses a strong understanding of the B2B Technology Sector
  • You thrive in collaboration with others and can also self-motivate and self-manage when the job calls for it.
  • You keep your team and projects on track. You have passion and skills for prioritizing, delegating, and sticking to a timeline, and when priorities shift, you have the confidence to make strategic decisions and manage multiple projects and deadlines at once.
  • You’re an analytical, strategic problem solver with strong eye for business, and you want to keep stretching and developing those parts of your brain.
  • You know how to foster and create a delightful client experience, and you handle the ups and downs of client work with enthusiasm.

Why work for Material?

In addition to fulfilling, high-impact work, company culture and benefits are integral to determining if a job is a right fit for you. Here’s a bit about who we are and highlights around what we offer.

Who We Are & What We Care About

  • Material is a global company and we work with best-of-class brands worldwide.  We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare.
  • Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients.
  • We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work.
  • A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter, create new value and make a difference in people’s lives.


What We Offer

In addition to Medical, Dental, Vision, Life, Disability and FSA, Material offers:

  • A work environment that works best for you. Whether that’s fully remote, in one of our offices, or hybrid.
  • Flexible & synchronous time off. We trust our colleagues to take responsibility for and manage their workloads. That’s why we offer Flexible Time Off along with synchronous companywide closures and 11 company holidays. 
  • 12 weeks of paid parental leave. Every parent deserves to spend the first few months of their new child’s life with them.
  • Help planning for your future. We offer 401K match, as well as periodic financial wellness and planning sessions throughout the year.

Pay Range: 125,100.00 -162,120.00

The range shown represents a grouping of relevant ranges currently in use at Material. Actual range for this position may differ, depending on location and specific skillset required for the work itself. 

Privacy Statement

Material is committed to protecting privacy in our recruiting processes for all candidates. For more information, please refer to our . California-resident applicants should also refer to our California-resident Candidate Privacy Statement.


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