Administrative Assistant (Information Technology)

Metropolitan Nashville Airport Authority Careers

As infrastructure critical to the region’s growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn more about BNA® Vision, our growth and expansion plan for the airport, at

  Hiring Process:

  • Apply online
  • Interview
  • Offer
  • Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
  • Onboarding


  • Deferred compensation plans
  • Educational Assistance
  • Health, Dental, Vision, Life, Disability Insurance
  • Health Screenings
  • Paid Holidays
  • Annual/Bereavement/Military Leave

Accepting Applications until filled

Starting Salary Range: $43,573 – $59,283

Job Summary: The Administrative Assistant (Information Technology) performs administrative support duties to ensure efficient operations of the office. Supports directors and above through a variety of tasks related to organization and communication.

Essential Responsibilities: 

  • Coordinates activities within department providing direct support for a director or above.
  • Receives invoices, reviews for accuracy and submits for payment.
  • Answers and directs phone calls in a professional manner.
  • Greets visitors and directs them in the right direction, answers inquiries, and creates a welcoming environment.
  • Receives, sorts and distributes mail.
  • Organize and prepare for meetings, including gathering documents and attending to logistics of meetings.
  • Produces and distributes correspondence memos, letters, faxes and forms.
  • Prepares staff reports and participates in staff meetings.
  • Develops and maintains filing system for department.
  • Handles sensitive information, documents and issues in a confidential manner.
  • Orders and maintains office supplies for department.
  • Organizes and books travel arrangements.
  • Suggests changes in office task workflow to improve efficiency.
  • Assists in preparing presentations and materials.
  • Coordinates the repairs and maintenance of office equipment.
  • Interprets policies, rules and regulations as required.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Maintains regular and on-time attendance.
  • Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
  • Follows all safety regulations.
  • Performs other duties as assigned.

Knowledge, Skills and Abilities

  • Ability to communicate clearly, concisely and convincingly, both orally and in writing.
  • Ability to use office equipment and personal computer.
  • Confidentiality: Skill in exercising sound judgement and discretion in the handling of sensitive documents and issues.
  • Technology Awareness: Knowledge of trends and advances in technology.
  • Ability to demonstrate security awareness and ensure safety guidelines are followed.
  • Knowledge of office management systems and procedures.
  • Proficient with frequently used computer software and programs, such as Microsoft Office.
  • Ability to compose letters and other forms of correspondence.
  • Skill in handling inquires and dealing with problems.
  • Interpersonal skills and comfortable in working with the public.
  • Strives to continuously build knowledge and skills.
  • Strong organizational and planning skills.
  • Ability to gather and interpret a wide variety of data.
  • Skill in formulating ideas and presenting them in an effective manner.
  • Ability to use independent judgement and discretion to analyze and resolve problems.
  • Ability to maintain accurate records.
  • Manages competing demands; exhibits sound and accurate judgment; prioritizes and plans work activities; demonstrates accuracy and thoroughness; observes safety and security procedures.
  • Ability to establish and maintain effective working relationships.
  • Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
  • Ability to obtain and maintain a Secure Identification Display Area (SIDA) Badge.



  • High School Diploma or equivalent. 
  • 2-4 years’ of administrative, clerical or office management experience.


  • Associate’s degree in a related field. 
  • 4-7 years’ of administrative, clerical or office management experience. 

To apply for this job please visit

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